Module A: Statistics

• Data: Collection, Classification, Tabulation, Presentation
• Measures of Central Tendency: Mean, Median, Mode
• Measures of Dispersion: Range, Quartile Deviation, Mean Deviation, SD, CV
• Skewness & Kurtosis: Concepts, Measures
• Correlation: Karl Pearson, Rank, Concurrent Deviation
• Regression: Equations, Prediction, Analysis
• Time Series: Trend, Seasonal, Cyclical, Irregular, Moving Averages
• Probability: Rules, Conditional Probability, Bayes’ Theorem
• Probability Distributions: Binomial, Poisson, Normal
• Sampling: Techniques, Errors, Sampling Distribution, CLT
• Index Numbers: Types, Methods (Laspeyres, Paasche, Fisher)
• Hypothesis Testing: Null/Alternative, t, Z, Chi-square, F-tests
• Linear Programming: Basics, Graphical Method

Module B: Human Resource Management (HRM)

• Fundamentals: Nature, Scope, Objectives, Functions
• HR Planning: Manpower Planning, Job Analysis, Recruitment, Selection, Induction
• Training & Development: Need, Methods, Evaluation
• Performance Appraisal: Methods, Feedback, Counseling
• Career Planning & Development: Succession Planning, Career Anchors
• Compensation Management: Wages, Incentives, Benefits
• Motivation Theories: Maslow, Herzberg, McGregor, Vroom
• Leadership: Styles, Theories, Modern Approaches
• Communication: Process, Barriers, Effectiveness
• Industrial Relations: Trade Unions, Collective Bargaining, Grievances, Discipline
• Employee Welfare & Participation: QWL, Empowerment, Participation
• HRD in Banks: Concept, Objectives, Tools, Climate
• Emerging Trends: HR Metrics, Analytics, E-HRM

Module C: Credit Management

• Principles of Credit: Safety, Liquidity, Profitability, Diversification
• Credit Policy: Objectives, Components, Credit Culture
• Credit Appraisal: 5 C’s, Project Appraisal, Financial & Ratio Analysis, Cash Flow
• Working Capital Finance: Tandon, Nayak, Cash Budget Methods
• Term Loans: Appraisal, DSCR
• Credit Delivery: Facilities, Documentation, Monitoring
• Consortium & Multiple Banking Arrangements
• Priority Sector Lending & Govt. Schemes
• NPAs: Causes, Impact, Management, SARFAESI, IBC
• Credit Rating: Agencies, Methods
• Basel Norms: Capital Adequacy, Risk Weights, Provisioning

Module D: Compliance in Banks & Corporate Governance

• Compliance Function: Role, Importance, RBI Guidelines
• Internal Controls: Policies, Procedures, Risk Mgmt
• Corporate Governance: Principles, Global Practices
• Regulatory Framework: Companies Act, SEBI, RBI Directions
• Board of Directors: Composition, Roles, Committees (Audit, Risk, CSR)
• Ethics in Banking: Code of Conduct, Fair Practices
• Whistle Blower Policy & Vigil Mechanism
• KYC/AML: RBI Guidelines, PMLA
• Governance in PSBs vs Private Banks
• Compliance Officer & Audit Committee
• Recent Developments: ESG, Sustainability, Reporting